External (non-Duke) Users

If you want to get trained and certified to use SMIF equipment yourself:

  1. Complete the SMIF External User Access Form. Return a signed copy to SMIF via email to smif-billing@duke.edu or fax to 919-660-5491
  2. SMIF utilizes a system called CoreResearch@Duke for equipment scheduling and billing. You will need to be set up in this system in order to access SMIF. The steps for getting you set up are:
    • SMIF will request a Guest Account for you. Duke OIT will send you an email requesting information from you. Follow the instructions in the email to submit your information. Duke OIT will email you and copy SMIF with your Duke NetID and UniqueID once they are assigned. 
    • Note - you will need to renew this Guest account annually.  Duke OIT will send you an email when your account is up for renewal.  Then email smif-billing@duke.edu to ask for your account to be renewed.  If you do not ask to renew your account, your access to SMIF and CoreResearch will expire
    • If you are associated with an institution or company that was not previously set up in CoreResearch@Duke, SMIF will submit the information to get your institution or company added.
    • SMIF will notify you when your account is completely set up in CoreResearch@Duke.
  3. Review the SMIF Lab Safety and Procedures Manual
  4. Complete the SMIF General Lab Safety and Procedures class on-line through Duke LMS
  5. Complete any additional safety and procedures classes necessary based on your planned SMIF usage
  6. Schedule training for the equipment you are interested in using by one of the following methods:
    • Go to the appropriate Equipment and Procedures page and click on the primary training contact name to send an email requesting training.
    • For certain instruments you may train with a current certified user (e.g., someone from your lab who has been certified to use the equipment) with permission from the appropriate SMIF staff.    Note – SMIF labor fees are not charged for this option
  7. Contact the appropriate SMIF staff member to request certification on the equipment
  8. Following certification you will be authorized to use the equipment on your own, and will be given access to the equipment reservation calendar.

If you want to have SMIF staff do the work for you:

  1. Complete the SMIF External User Access Form. Return a signed copy to SMIF via email to smif-billing@duke.edu or fax to 919-660-5491
  2. SMIF utilizes a system called CoreResearch@Duke for equipment scheduling and billing. You will need to be set up in this system in order to have work performed by SMIF. The steps for getting you set up are:
    • SMIF will request a Guest Account for you. Duke OIT will send you an email requesting information from you. Follow the instructions in the email to submit your information. Duke OIT will email you and copy SMIF with your Duke NetID and UniqueID once they are assigned.
    • If you are associated with an institution or company that was not previously set up in CoreResearch@Duke, SMIF will submit the information to get your institution or company added.
    • SMIF will notify you when you are completely set up in CoreResearch@Duke.
  3. Go to the appropriate Equipment and Procedures page and click on the primary training contact name to send an email requesting what you want done. If you are not sure what equipment needs to be used, send an email to smif@pratt.duke.edu and describe your request.